Returns & Exchanges
At ICON. AMSTERDAM, we want you to be completely satisfied with your fit; therefore, we offer a 30-day window for returns and exchanges on all items in original condition. Whether you need a different size or a full refund, our streamlined process ensures your experience is as premium as our products.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and unwashed to qualify for a refund.
- 3.Ship the Package
Download and print your pre-paid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.